Why it matters
- Source citations on every answer enable verification — critical for legal, compliance, and research use cases.
- Multi-document knowledge bases allow combining dozens of documents into a single searchable chatbot.
- No-code setup makes it accessible to non-technical users who need document analysis without building RAG pipelines.
- OCR support for scanned PDFs extends usability to legacy documents not available in machine-readable form.
Key capabilities
- Document upload: PDF (including scanned), DOCX, PPTX, XLSX, TXT, CSV.
- Website crawling: Enter a URL; DocuChat crawls and indexes website content.
- Multi-document knowledge base: Combine multiple documents into a single chatbot.
- Source citations: Every answer cites the specific page or section it came from.
- Embed widget: Embed the chatbot on your website or share via link.
- API access: REST API for programmatic document upload and question answering.
- OCR: Optical character recognition for scanned/image-based PDFs.
- Multi-language: Answers in the language of the user's question.
Technical notes
- LLM: GPT-4 powered responses
- Formats: PDF, DOCX, PPTX, XLSX, TXT, CSV, web URLs
- OCR: Supported for scanned PDFs
- Embed: Chat widget via script tag
- API: REST API available on paid plans
- Pricing: Free (limited); Starter ~$19/mo; Business pricing available
Ideal for
- Researchers and analysts who need to ask questions across multiple research reports or legal documents.
- Teams building internal knowledge base chatbots from policy documents, SOPs, and training materials.
- Customer support teams who want a chatbot trained on product documentation and FAQs.
Not ideal for
- Complex multi-turn task automation — Voiceflow or Botpress handle workflow branching better.
- Enterprise deployments requiring SOC2, GDPR controls — CustomGPT has stronger compliance posture.
- Real-time web search — DocuChat answers from uploaded content, not live web results.